Export App Store Reviews to Spreadsheet: A Step-by-Step Guide

Why Export App Store Reviews?

As a developer or agency managing multiple apps, extracting reviews from the App Store into a spreadsheet is essential for detailed analysis, sentiment tracking, and reporting. Whether you need to present data to stakeholders or integrate reviews into your own data systems, having them in a spreadsheet format is invaluable.

Manual Export via App Store Connect

One straightforward method to export reviews is through App Store Connect. While this method is manual and can be time-consuming for apps with a high volume of reviews, it's a good starting point for smaller apps.

Log in to App Store Connect.
Navigate to App Analytics and select your app.
Go to Ratings and Reviews.
Manually copy the reviews into a spreadsheet application like Excel or Google Sheets.

This method is best for those with a manageable number of reviews, as it involves manual data entry.

Automate with App Store Connect API

For a more scalable solution, consider using the App Store Connect API. This method requires some technical setup but allows for automated data extraction.

First, generate an API key in App Store Connect: Navigate to Users and Access → Keys and create a new API key.
Use the GET /v1/apps/{id}/customerReviews endpoint to fetch reviews. Ensure you have the app's unique identifier.
Parse the JSON response and convert it into a CSV format. Libraries like Python's pandas or Node's csv-parser can facilitate this conversion.

This method is ideal for developers comfortable with API interactions and those needing regular updates.

Utilize ReviewTower for Seamless Integration

If API setups and manual copying seem daunting, consider leveraging ReviewTower. Our tool simplifies the process by automatically aggregating reviews and allowing you to export them directly into a spreadsheet format.

Set up your app on ReviewTower. Instructions are straightforward, and support is available if needed.
Once your reviews are aggregated, use the export feature to download them in CSV or Excel format with a single click.
ReviewTower also offers additional functionality such as real-time alerts and sentiment analysis.

Best Practices for Managing Exported Reviews

Once you've exported your reviews, consider these best practices to maximize their value:

Regular Updates: Schedule regular exports to ensure your data is up-to-date for analysis.
Sentiment Analysis: Use tools or scripts to perform sentiment analysis on your reviews to gauge user satisfaction.
Data Visualization: Import your spreadsheet data into visualization tools like Tableau or Power BI for insightful dashboards.

Summary

Exporting App Store reviews to a spreadsheet can be achieved through manual methods, API automation, or by using tools like ReviewTower for efficiency and added functionality. Choose the method that aligns best with your technical capabilities and app management needs. Regularly exporting and analyzing reviews not only keeps you informed but also enhances your app's development lifecycle.