Open Team Keys
In App Store Connect, open Users and Access → Integrations → App Store Connect API → Team Keys. ReviewTower uses a Team Key, not an Individual Key.
The connection guide
Read and reply to App Store reviews alongside Google Play reviews in one inbox. Start by adding your app in ReviewTower, then connect your Apple account.
Ask your Account Holder or an Admin to create a Team Key. If API access hasn’t been enabled, the Account Holder must request it first.
In App Store Connect, open Users and Access → Integrations → App Store Connect API → Team Keys. ReviewTower uses a Team Key, not an Individual Key.
Generate a key named ReviewTower with Customer Support access. Apple Team Keys apply across your apps; they cannot be restricted to one app.
Download the .p8 file. Apple only allows one download. Copy the Issuer ID from Team Keys and the Key ID next to your new key.
Open Settings → Connect your stores. Enter both IDs, upload the .p8 file, and choose Verify & connect. Wait for the import result, then open your inbox.